Software Update: Monday 28th July 2025

On Monday, we will release an enhancement to the Onefile events system.

This update will not require any downtime

Release notes can be found here

Help centre

Submit a ticket Log in

Authenticate via the API

Firstly, submit a ticket to request an API Token. Once you've got a token:

  1. Call the POST /api/v2.1/Authentication endpoint
    1. Pass the X-CustomerToken in the header
    2. The Session will be returned in the body of the response
  2.  Pass the Session as the X-TokenID in the header, to authenticate all other calls

X-TokenID Expiry

The X-TokenID will expire 24 hours after being generated.

You'll need to Call the POST /api/v2.1/Authentication endpoint to get a new X-TokenID.

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