Scheduled Maintenance - 21st September 2024 7am - 9am

We're carrying out some maintenance to our Products on the above date and time.

Please ensure you have saved any work and have logged out prior to 7am to avoid any potential loss of data.

Software Update: Thursday 19th September 2024 7am - 7:30am

On Wednesday, we're updating OneFile Eportfolio, to introduce a new enhancement.  

Please ensure all data is saved and your Eportfolio account is logged out before 7am to avoid any data loss.

Release notes can be found here.


Help centre

Submit a ticket Log in
  1. Home
  2. Forums
  3. OneFile Updates
  4. Known Issues
Solved

OneFile Login

Becky Hackman
started a topic 6 days ago

We are currently investigating a Microsoft outage which is impacting users logging into our services please do not reset your password.

At the moment there is no current work around. 

As soon as Microsoft has resolved the outage, you will then be able to login.

We apologise for any inconvenience this has caused.

Follow this post to receive updates on this issue being resolved.

2 people have this problem
  • Jade Pimblott
    said 6 days ago
    1 person likes this

    I'm pleased to confirm this has now been resolved.

    Thank you for your patience. 

Login to post a comment
Topics in this forum
View all (105)