Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Upcoming System Update: RPL

On Thursday 4th Novemeber 2025, we’ll be rolling out a series of enhancements to RPL Funding Calculator.

Full details of the changes can be found in the Release Notes

Downtime: There will be no product downtime.

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Scorecard schedule

  User Roles

This feature can be used by the following user roles:

  • Assessor

To schedule a Scorecard, follow the steps below:

  1. Navigate to learner portfolio
  2. Click Progress tab
  3. Click Scorecard
  4. Click New 
  5. Select date
  6. Add any comments (these will appear on the scorecard for the learner)
  7. Click Schedule 

You can edit or delete a scheduled scorecard by following steps 1-4 and then click the 3 dots and the option to Delete or Edit will appear. 

When an assessor schedules a Scorecard for a learner, the learner will receive a task that will take the Learner to their scheduled Scorecard.
If a learner has already started scoring and you schedule a Scorecard, the draft scoring will become the Scorecard with the scheduled date.

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