Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Upcoming System Update: Enrol

On Tuesday 7th October 2025, we’ll be rolling out a series of enhancements to Enrol.

Release Notes
Full details of the changes can be found here.  

⏱️ Scheduled Downtime
Please note that there will be no service interruption.


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Creating Assessor Observations

User Roles

This feature can be used by the following user roles:

  • Internal Quality Assurer

Before using this feature, a Centre Manager will need to design and publish a Custom Form as an Assessor Observation form.

The instances of these forms are started by the IV/IQA, which are then signed by the Assessor.

To start an assessor observation form follow the steps below:

  1. Scroll down to the Assessors section of your IQA homepage
  2. Click Assessor Observations next to assessor's name
  3. Click Create new assessor observation
  4. Select the Assessor Observation Template you would like to use
  5. Complete the form fields
  6. Sign the form
  7. Click Save

The Assessor will now receive a task to read and sign the form.

Terminology

Please note that the terminology used in this article may be different depending on your Centre.




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