Reduced Support Availability: 10th July 2025

Just to let you know, our team is attending the Onefile all company meeting on10th July 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Help centre

Submit a ticket Log in

Creating Assessor Observations

User Roles

This feature can be used by the following user roles:

  • Internal Quality Assurer

Before using this feature, a Centre Manager will need to design and publish a Custom Form as an Assessor Observation form.

The instances of these forms are started by the IV/IQA, which are then signed by the Assessor.

To start an assessor observation form follow the steps below:

  1. Scroll down to the Assessors section of your IQA homepage
  2. Click Assessor Observations next to assessor's name
  3. Click Create new assessor observation
  4. Select the Assessor Observation Template you would like to use
  5. Complete the form fields
  6. Sign the form
  7. Click Save

The Assessor will now receive a task to read and sign the form.

Terminology

Please note that the terminology used in this article may be different depending on your Centre.




Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.