Reduced Support Availability – 11th December 2025

Just a quick heads-up! On 11th December 2025, our support team will be attending the Onefile All Company Meeting, so our response times may be a little slower than usual. 

But don’t worry — you can still find answers quickly by searching our Help Centre for guides and FAQs. If you need further assistance, feel free to submit a ticket. and we’ll get back to you as soon as we can.

If your issue is urgent, please make sure to set the priority accordingly when submitting your request.

Thanks for your understanding!

Eportfolio Mobile App Update - iOS

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 2.0.0

Android coming soon!

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How to create sampling tasks - Single learner

To add planned sampling activities, pl

Single-Mode -Allows you to apply your sampling plan to a single learner and single unit in one go

  1. Click  Single-Mode
  2. Click on the Anticipated Completion Date within the unit you would like to sample
  3. Tick check boxes of the Assessment methods you intend to sample
  4. Tick any Planned Processes you follow (These are created by the Centre Manager)
  5. Tick the Task Reminder checkbox
  6. Set the planned sampling date from the date picker
  7. Enter Additional comments (Visible within the IV Planned Sampling Task)
  8. Click Save



  • Multi-Mode - Allows you to apply your sampling plan to multiple learners and multiple units in one go 


Once you have made your sampling plan selections, these will be visible the Sampling Table. Assessment methods will now be displayed as coloured boxes for the unit you planned to sample.


It's also helpful to know:

  • Tasks reminders relating to Planned Sampling will be visible 7 days, before the date you selected when creating your sampling plan
  • Sampling Tasks will only be generated if at least one assessment method has been selected.
  • IV's must manually click the Hide button of a task reminder to confirm that they have finished formatively sampling the unit. 

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