Reduced Support Availability: 10th July 2025

Just to let you know, our team is attending the Onefile all company meeting on10th July 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Help centre

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How do I upload a Review using the Eportfolio App?

Once a review has been completed and is ready to be uploaded, swipe to the Sign section and choose one of the following:

  • Finish Online (This will allow you to sync the review to the live system, so any necessary changes can be made before signing online)
  • Sign

You can then sign the review and choose to collect the learners signature by clicking on the context menu icon again. The learner can read through the review and sign too.

Once the review has been signed or is ready to be finished online, these will sit in the Sync Ready section in reviews. Tap Sync All in the bottom-right corner of your screen to sync completed reviews up to the live system.

To sync reviews individually, hold your finger down on one review, press Sync in the bottom-right corner of your screen.

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