RPL: No reduction on completed skills scans.

We're aware of an issue where the RPL funding reduction isn't being applied to applicants since the latest update on 18/02/2025, around 2pm GMT.

Currently, there's no workaround available. Whilst we investigate with urgency, we advise you not to accept or reject any applicants that come through, until we have further information.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.22

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.22


Software Update: Monday 24th February 2025.

On Monday, we're updating OneFile E, to introduce some new enhancements and fixes.  

Release notes can be found here.

Please ensure you are logged out of your account on the above date and time to avoid any data loss.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

Submit a ticket Log in

How do I upload a Review using the Eportfolio App?

Once a review has been completed and is ready to be uploaded, swipe to the Sign section and choose one of the following:

  • Finish Online (This will allow you to sync the review to the live system, so any necessary changes can be made before signing online)
  • Sign

You can then sign the review and choose to collect the learners signature by clicking on the context menu icon again. The learner can read through the review and sign too.

Once the review has been signed or is ready to be finished online, these will sit in the Sync Ready section in reviews. Tap Sync All in the bottom-right corner of your screen to sync completed reviews up to the live system.

To sync reviews individually, hold your finger down on one review, press Sync in the bottom-right corner of your screen.

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