Reduced Support Availability – 9th October 2025

Just a quick heads-up! On 9th October 2025, our support team will be attending the OneFile All Company Meeting, so our response times may be a little slower than usual. 

But don’t worry — you can still find answers quickly by searching our Help Centre for guides and FAQs. If you need further assistance, feel free to submit a ticket. and we’ll get back to you as soon as we can.

If your issue is urgent, please make sure to set the priority accordingly when submitting your request.

Thanks for your understanding!


Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Upcoming System Update: Enrol

On Tuesday 7th October 2025, we’ll be rolling out a series of enhancements to Enrol.

Release Notes
Full details of the changes can be found here.  

⏱️ Scheduled Downtime
Please note that there will be no service interruption.


Submit a ticket Log in

How do I upload a Review using the Eportfolio App?

Once a review has been completed and is ready to be uploaded, swipe to the Sign section and choose one of the following:

  • Finish Online (This will allow you to sync the review to the live system, so any necessary changes can be made before signing online)
  • Sign

You can then sign the review and choose to collect the learners signature by clicking on the context menu icon again. The learner can read through the review and sign too.

Once the review has been signed or is ready to be finished online, these will sit in the Sync Ready section in reviews. Tap Sync All in the bottom-right corner of your screen to sync completed reviews up to the live system.

To sync reviews individually, hold your finger down on one review, press Sync in the bottom-right corner of your screen.

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