Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Software update: Thursday 11th September 2025

On Thursday, we're updating Enrol, to introduce some improvements to existing features.
This update will not require any downtime.
Release notes can be found here.

Submit a ticket Log in

Unlock a Unit Summary

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • Internal Quality Assurer
  • Assessor

Unit Summaries may need to be unlocked, if more evidence needs to be linked to the unit or if an assessment already linked to the unit needs to be changed.

A unit summary can be unlocked by follow the steps below:

  1. Access the learner’s portfolio  
  2. Scroll down to the Unit Summaries heading
  3. Click the Unit Title to open the unit summary
  4. Click on the Padlock icon in the top right corner
  5. Select the user who the Unit Summary should be unlocked to and add a reason for unlocking 
  6. Click Unlock

The selected user will receive a task explaining that the Unit Summary has been unlocked. 

Terminology

Please note that the terminology used in this article may be different depending on your Centre.




Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.