Software Update: Monday 24th February 2025.
On Monday, we're updating OneFile Engage, to introduce some new enhancements and fixes.
Enhancements
Engage
- It is now possible to drill into the learner's full EP record from Engage. The OneFile Number is now a hyperlink to the EP record.
N.B. If the user has more than one EP account, it will ask them to select the required EP account
The following data is now available in the nightly exports.
Learner OF number
Learner Engage Id
Overall Risk Percentage
Risk Level
Predicted Risk
N.B. This will be available from 25th February 2025.
Fixes
Engage
- User page - The user page has been modified to make it easier to see the hierarchy of users.
- Learner Filter - It is now possible to filter the learners by Class.
- The Archive learners tab has been relabelled to In Active. This tab will show all learners on the following statuses:
- Archived
- Break in Learning
- EPA
The learners will not show a status in this release but will appear in the tab.
When viewing a metric that has no data against the learner, this is now shown in Grey.
There is now a history of all bulk interactions.This will list all the auto interactions sent, including the number of recipients.
The recipient field is a hyperlink displaying the learners sent the interaction.
- There was an issue when a “user” tried to send an email. This has now been resolved.
These changes aren't guaranteed to be included in this update. Any changes to the above planned updates will be communicated in this thread!
Please submit a ticket to our team here if you have any questions.