RPL: No reduction on completed skills scans.

We're aware of an issue where the RPL funding reduction isn't being applied to applicants since the latest update on 18/02/2025, around 2pm GMT.

Currently, there's no workaround available. Whilst we investigate with urgency, we advise you not to accept or reject any applicants that come through, until we have further information.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.22

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.22


Software Update: Monday 24th February 2025.

On Monday, we're updating OneFile E, to introduce some new enhancements and fixes.  

Release notes can be found here.

Please ensure you are logged out of your account on the above date and time to avoid any data loss.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

Submit a ticket Log in

Software Update: Monday 24th February 2025.

On Monday, we're updating OneFile Engage, to introduce some new enhancements and fixes.  

Enhancements

Engage

  • It is now possible to drill into the learner's full EP record from Engage.   The OneFile Number is now a hyperlink to the EP record.

N.B. If the user has more than one EP account, it will ask them to select the required EP account

  • The following data is now available in the nightly exports. 

    • Learner OF number 

    • Learner Engage Id

    • Overall Risk Percentage

    • Risk Level

    • Predicted Risk

           N.B. This will be available from 25th February 2025. 
Fixes

Engage

  • User page - The user page has been modified to make it easier to see the hierarchy of users. 
  • Learner Filter - It is now possible to filter the learners by Class.
  • The Archive learners tab has been relabelled to In Active.  This tab will show all learners on the following statuses:
  • Archived
  • Break in Learning
  • EPA

The learners will not show a status in this release but will appear in the tab.  

  • When viewing a metric that has no data against the learner, this is now shown in Grey.

  • There is now a history of all bulk interactions.This will list all the auto interactions sent, including the number of recipients. 

    The recipient field is a hyperlink displaying the learners sent the interaction. 

  • There was an issue when a “user” tried to send an email.  This has now been resolved.

These changes aren't guaranteed to be included in this update.  Any changes to the above planned updates will be communicated in this thread!

Please submit a ticket to our team here if you have any questions.