Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com) version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play version 1.0.27

OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.

Our newest mobile app update is now available, Grab your free download now!

Jade Pimblott

started a topic 6 months ago

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com) version 1.0.13

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play version 1.0.14

Enhancements

Ability to create and manage learner’s assessment plans
To help with editing large amounts of text in the app, it is now possible to expand a custom data form field so that it fills the full screen

Fixes

The add criteria button is not available to Trainee Assessors in assessments in the app
Creating a form and navigating to the form section causes app to instantly crash

S

Steve Harcus
said 6 months ago

The service announcement says the new version is 1.0.13, Build 357.
I have version 1.0.14, Build 366, Google play doesn't say there's an update available so is the announcement out of date?
Jade Pimblott
said 6 months ago

Hi Steve

Thank you for bringing this to our attention. I've updated the announcement.

KR Jade
M

Maddalena Cardone
said 4 months ago

HI Jade,

Is it correct, that the app doesn't offer all the functionalities available on the PC version? Like timesheets and LJ?

Thank you

Maddalena
Anthony Dargue
said 4 months ago

Hi Maddalena,

Thanks for getting in touch.

That's correct. The timesheets and learning journal aren't available via the app as of yet.

Thanks,
Anthony
M

Maddalena Cardone
said 4 months ago

Thank you Anthony.

Are you planning to add them to the App?

Maddalena

Our newest mobile app update is now available, Grab your free download now!

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