Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


Help centre

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Software Update: Wednesday 26th June 2024 7am to 7:30am

On Wednesday, we're updating Eportfolio, to introduce some new enhancements and fixes. 

Help guides

Enhancements

OneFile API

  • The Update User API endpoint now allows you to update Employer and Observer users. Information on OneFile API can be found here

OneFile Eportfolio

  • A new Off-The-Job section has been included in the framework templates. This section lets you input the typical duration and weekly contractual hours for the apprenticeship, after which the minimum off-the-job hours are automatically calculated
  • OneFile Delivery Plans: Delivery plans will enhance your ability to manage your ESFA Training Plans within Eportfolio. They allow you to create a detailed plan of training that can be incorporated into a learner’s Individual Learning Plan (ILP). This can then be used to gather the necessary signatures

Delivery plans will be released in 3 phases, This release allows Centre Managers and User Managers to create delivery plan templates. More information can be found here

Fixes

OneFile API 

  • The validation on the Update User API endpoint has been updated to allow values of 99 in L15 and L16 then L14 is set to 2 (Learner does not consider himself or herself to have a learning difficulty and/or disability and/or health problem) 
  • PlacementID is now returned by the User Search API endpoint when searching for employers (Role: 40)
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