Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


Help centre

Submit a ticket Log in
  1. Home
  2. Forums
  3. OneFile Updates
  4. Software Updates

Software Update: Wednesday 17th April 2024

Jade Pimblott
started a topic about 1 year ago

On Wednesday, we're updating OneFile RPL, to introduce some new enhancements and fixes. 

Enhancements

RPL

  • It is now possible to move an applicant back into an "Open" state. This option is only available to Client Owner Roles.

Fixes

RPL

  • There was a bug when clicking "resend" against an applicant it was sending the wrong email. This has now been resolved and the correct email is now sent 
  • The calculator was rounding incorrectly and therefore reducing the TNP incorrectly in some instances. This has now been resolved.
  •  The Unarchive option was not always available. This has now been resolved and it is possible to Unarchive applications regardless of the state.
  • There was an issue when trying to unarchive an Open Application that had been archived. This has now been resolved.
  • There was an issue when trying to archive a standard, that it was checking all applicant statuses and not just the "Active" applicants. This has now been resolved and standards can be archived if there are no active applicants.
  • There was an issue when syncing standards from EP to RPL. It was showing all standards. This has now been resolved.
  • There was an issue with the Skills Scan submission. It was appearing that it had submitted the record but was still open. This was due to a timeout issue and the data not saved. This has now been resolved and the timeout has been increased.
Login to post a comment
Topics in this forum
View all (174)