Scheduled Maintenance - Saturday 28th December 2024 7am - 8am

We will be migrating and upgrading our primary database server on Saturday 28th December 2024. This will require a maintenance window, during which services will be temporarily unavailable.

Click here for more information.

Please ensure your data is saved and you are logged out before 7am on 28th December. 


Software Update: Thursday 12th December 2024

On Thursday, we're updating OneFile Events and Enrol, to introduce some new enhancements and fixes.

Release notes can be found here.


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Software Update: Wednesday 14th February 2024 7:00am - 7:30am

On Wednesday, we're updating OneFile Eportfolio, Integrations and Learning Hub, to introduce some new enhancements and fixes. 

Enhancements

Integrations 

  • The Cognassist integration has been updated to use version 1 of the Cognassist API. 

Fixes

Eportfolio

  • If a trainee assessor signs an assessment and is then promoted to a qualified assessor, the second-line assessor is not able to sign off the assessment.
  • The overall target progress on the target progress report is not currently calculated when using weightings.

Learning Hub - Scorecard

  • When the back option on the scorecard page is clicked by any user other than the learner, an error is displayed
  • Centre managers receive an error message when they view the scorecard of a learner who has not already accessed their scorecard
  • Unfortunately, we've had to postpone the release this morning due to a couple of issues which were identified during testing as we wouldn't want to introduce any further issues. The team are working on resolving these issues and we'll be in touch with a rearranged date as soon as possible.

    We're really sorry for the inconvenience and thank you for your patience. 

  • This release has been rescheduled for 14th February 2024.

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