Feature change alert - New OneFile Login May 2024

From Wednesday 1st May 2024, we're we are updating the login process for all products. . More information on this change can be found here.

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Enrol: Initial email to complete form

Description: We're currently aware of an issue where the initial email to complete a form from Enrol isn't being sent when Send Email Reminder isn't enabled.

The current workaround is to select Send Email Reminder before sending the form.

Our Technology team are working to resolve this as soon as possible. 

Follow this post to receive updates on this issue being resolved.


  • I'm pleased to confirm this has now been resolved! 

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