Season's greetings from everyone at Onefile!
It’s been a very busy few weeks, but Christmas is nearly upon us.
Click here to see our open hours.
We hope you have a wonderful break full of fun, food and festivities.
Take care and have a Merry Christmas!
Our newest mobile app update is now available, Grab your free download now!
Apple App Store (Version 1.0.17)➡️ OneFile Eportfolio App on the App Store (apple.com)
Google Play Store (Version 1.0.18) ➡️ OneFile Eportfolio – Apps on Google Play
Our services will be temporarily unavailable on Saturday 28th December 2024 due to scheduled maintenance. Thank you for your patience.
Click here for more information.
Please ensue your data is saved and you are logged out before 7am on 28th December.
Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store.
Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App
Help centre
We're currently aware of an issue where some users are receiving an error when creating a Delivery Plan. The plan is still being created and the error can be ignored.
Our Technology team are currently investigating this and we'll let you know when this has been resolved.
Follow this post for automatic email updates.
Hi there Jade, we are having an issue that when we are in centre manager access accounts, there is no option to click on a learners record after we have searched for them in users.
Hi Mark
Please reach out to the Support team on 0161 638 3876 or Support@onefile.co.uk and a member of the team will be happy to help.
I'm pleased to confirm this has now been resolved