Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


Help centre

Submit a ticket Log in

Software Update: Thursday 1st August 2024 7am - 7:30am

On Wednesday, we're updating OneFile Eportfolio, to introduce a new enhancement.   

Please ensure all data is saved and your Eportfolio account is logged out before 7am to avoid any data loss. 

Help guides

Enhancements 

Eportfolio

  •  We are pleased to announce the second release of our new delivery plan functionality.
    This update provides you with the capability to:
    1. Create a Learner’s Delivery Plan
    2. Assign a Delivery Plan template to a Learner
    3. Personalise the Learner’s Delivery Plan
    4. Lock a Learner’s Delivery Plan 
  • You can now add multiple custom navigation links to the left navigation panel. These additional links can be added to a centre from the Centre Details page. 
  • We've unfortunately found a small issue during testing for this release. Due to this the release will now take place on Thursday 1st August 2024 at 7am.

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