Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com) version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play version 1.0.27

OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.

Software Update: Thursday 2nd November 2023 7am-7:30am

Jade Pimblott

started a topic over 1 year ago

On Thursday, we're updating OneFile Eportfolio, to introduce some new enhancements and fixes.

Please ensure all data is saved and you're logged out of Eportfolio before 7am.

Fixes

Eportfolio

We've fixed an issue where Assessors are unable to access the Unit Selection and Units page from a learner's portfolio.
We've fixed an issue where the learner details tabs on the portfolio page are hidden for Centre Manages when the centre setting “Deny assessor access to setting learner details (including learning aims)” is ticked.

Software Update: Thursday 2nd November 2023 7am-7:30am

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