Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


Help centre

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Software update - Thursday 20th April 2023

On Thursday, we're updating OneFile Enrol, Eportfolio and RPL to release new features & enhancements

New Features and Enhancements

Enrol

•  A new field has been added to the learners record within Enrol called "Centre" This field is a drop down list to the available centres from Eportfolio. If there is only one centre then this field will be auto populated. This new field is used in the integration when transferring the learner to Eportfolio.

Eportfolio

• OneFile customers will now be able to see their integrations in one central place titled 'Integration Hub'


 •  Phase 1 of Event Subscriptions which includes creating and updating a learner record. More information in regards to enabling this feature can be found here 

 


RPL

•  When creating an Applicant a new field has been added called " Centre" This will be a drop down list showing available centres. If there is only 1 centre available then this field will be auto populated. This field is required for the integration with Eportfolio

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