Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on RPL and Login on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.

Please make sure you are logged out of your account and have saved any work before this time.

Thank you for your understanding.

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.

Release Notes
Full details of the changes can be found here.

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.

Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Software Update: Wednesday 22nd February 2023

Jade Pimblott

started a topic over 2 years ago

Wednesday, we're updating OneFile ILR, RPL and Enrol to release some new features, improvements and fixes:

What's new

ILR

It is now possible to undo a break in learning, if a learner has been put on the break in error. More information can be found here.
Additional dialogue has been added when putting a leaner on a break in learning to give further information about when this feature should be used

It is now possible to reinstate a break in learning if a learner has been returned from a break in error. More information can be found here.

RPL

A "Completed" version of a calculator can now be Archived
A new flag has been added to the CSV export to show if the applicant has been archived

Fixes

Enrol

There was an issue that the "Resend" option was available even though the form had been completed. This has now been fixed and the Resend option is no longer displayed for completed forms

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