Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on RPL and Login on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.
Please make sure you are logged out of your account and have saved any work before this time.
Thank you for your understanding.

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.

Release Notes
Full details of the changes can be found here.  

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.


Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Submit a ticket Log in
  1. Home
  2. Forums
  3. OneFile Updates
  4. Software Updates

Software Update: Wednesday 11th January 2023

Jade Pimblott
started a topic over 2 years ago

On Wednesday, we're updating OneFile Eportfolio, Enrol and RPL to release new features, enhancements and fixes:

New features and enhancements

Enrol

  •  It is now possible to "Resend Mail" for an employer that has a status of Not Started. This was already available for a Learner. More information can be found here.

RPL

  • It is now possible to delete an applicant with a status of "Open". More information can be found here.
  • Against an applicant there is now the option to "RESEND". This will resend the login details. More information can be found here.

  • It is now possible to sort the list of applicant within the "Manage Applicants" page on the grid headings
  • The email that the employer is sent when their apprentice has completed the skills assessment has been updated
  • RPL was sending 3 emails to a new user.
  1. Welcome to Login
  2. RPL Email
  3. Password Email

This has now been amended to only send 2 Emails. The RPL and the Welcome email have been merged into one.  

Login

  • Removed the option to login with Facebook. For more information, click here.


Fixes

Eportfolio

  •  Submission info is now hidden from learners in the TurnItIn Similarity Report. The learner will still see the same number of matches and will be able to see the matching source document/text. Assessors will still be able to see the submission info
  •  Off-The-Job Progress between reviews showing incorrect value for Expected OTJ Deviation


1 person likes this
Login to post a comment
Topics in this forum
View all (180)