Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


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Software Update: Friday 4th November 2022

On Friday, we're updating OneFile Enrol with some new features:

NEW

Enrol

  •  Performance improvement for loading the employers dashboard 
  •  An improvement to the employer key contact - When an email address on the employers key contact is changed a new keychain will be created and the old account is removed.
    If the keychain does not exist before being changed in enrolment, an email will be sent to the address allowing the user to setup their keychain, once setup, the keychain account will be available to login to enrolment. The old account will be removed from the other keychain and no longer have access to enrolment. This does not delete the keychain, it only removes the enrol account off the keychain. 
  •  Added a new eye icon to the review forms table. This will display the form at any stage of the workflow. 
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