Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


Help centre

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Software Update: Thursday 1st September 2022

On Thursday Morning, we're updating OneFile Enrol to release some new features and improvements:

NEW AND IMPROVED

Enrol

• Pre Populated - Decline Changes:  A training provider can reject a form and give comments on the pre-populating fields. 

• Pre Populated - Approve Changes:  Once a training provider approves the form then the records of the learner/employer will be persisted with the values from the form. 

• Pre Populated Fields - Learner/Employer:  When a form is sent to a learner or employer the pre populated data fields will be populated if the information is available.

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