Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


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Software Update: Thursday 4th August 2022 7am - 7:30am

On Thursday morning, we're updating OneFile to release some new features and improvements:

NEW AND IMPROVED 

RPL

  •  The OnefileID, Version Number and Status is now shown on the first page of the Set Up Calculator
  •  The message to the applicant is now included in the email when an application is created
  •  The PDF file that is generated from the Application Review page has been updated to reflect the Application Summary form and now includes the Off-The-Job fields 
  •  It is now possible to record an optional comment when finalizing an application

Enrol

  • As part of the nightly export from Enrol the data is now also generated as a JSON file

FIXES

RPL

  • The message to the applicant is now included in the email when sending a skills assessment
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