Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com) version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play version 1.0.27

OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.

Software Update: Wednesday 13th October 2021- 07:00-07:30am

M

Mohammed Q

started a topic over 3 years ago

On Wednesday morning, we're updating OneFile to release some new features, improvements and fixes:  

NEW & IMPROVED

ILR

Renamed Standard AIM to Programme AIM across Create Learner popup
Renamed Standard AIM to Programme AIM across Learning Delivery page
Replaced the percentage of the completion record and Mark Ready button with Complete Learner. Note: The Mark Ready button will appear when all mandatory fields have been completed
The back button has been renamed from Back to learning aims to Back to Learning delivery

FIXES

Enroll

Users will no longer receive an error message after logging out

These changes aren't guaranteed to be included in this update. Any changes to the above planned updates will be communicated in this thread!

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