Just to let you know, our team is attending the OneFile all company meeting on 22nd and 23rd April 2024, so we won't be as responsive as usual!
You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.
From Thursday 7th March 2024, we're making some small changes to how user accounts linked to a keychain log out. More information on logging out can be found here.
Help centre
On Thursday morning, we're updating OneFile to release some new features, improvements and fixes:
NEW & IMPROVED
Learning Hub – Courses
The user interface has now been improved when creating or updating a course
FIXES
Learning Hub – Courses
When duplicating a course, the ‘Don't Archive’ button is now visible
Learning Hub – Learning Journal
Users can now scroll down to the bottom of their learning journal and will stop seeing duplicate entries