Reduced Support Availability: 22nd - 23rd April 2024

Just to let you know, our team is attending the OneFile all company meeting on 22nd and 23rd April 2024, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Feature change alert - New OneFile Login May 2024

From Wednesday 1st May 2024, we're we are updating the login process for all products. . More information on this change can be found here.

Help centre

Submit a ticket Log in

Software Update: Thursday 15th April 2021 - 07:00-07:30

On Thursday morning, we're updating OneFile to release some new features, improvements and fixes:   

NEW & IMPROVED 

Learning Hub - Courses

  • When a learner completes a course their default assessor receives a task notification that links them to the course

Learning Hub - Scorecard

  • Learners can submit more than one Scorecard per month

Eportfolio

  • A link to the Accessibility Statement has been added to the footer 
  • An API endpoint added for users Task data. This retrieves values for the number of tasks set, tasks completed, incomplete tasks, overdue tasks, the earliest overdue date, and the progress completed.
  • Learner Template Form report  available for Centre Managers and Monitors  

FIXES

RPL-FC

  • All bespoke standards import
  • Bespoke label displays for Bespoke standards applied in an organisation

Learning Hub - Learning Journal

  • Formatting on exported Learning Journals

Eportfolio

  • Tasks now included in Download Portfolio
Login to post a comment