Reduced Support Availability: 18th July 2024 from 12pm

Just to let you know, our team is attending the OneFile all company meeting on 18th July  2024 from 12pm, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

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Software Update: Friday 12th March 2020 - 07:00-07:30

On Friday morning, we're updating OneFile to release some new features, improvements and fixes:   


Learning Hub – Learning Journal  

  • Users get a warning message when they delete a Learning Journal entry informing any associated hours will still exist in Timesheets 


Learning Hub – Learning Journal  

  • Criteria from multiple standards can be linked to a learning activity 


  • Online meetings can be booked with Microsoft Teams through your Assessor calendar 

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