Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


Help centre

Submit a ticket Log in

Software Update: Thursday 17th December 2020 - 07:00-07:30

On Thursday morning, we're updating OneFile to release some new features, improvements and fixes:


NEW & IMPROVED 

Eportfolio

• Improved BKSB function

• Reports for Per Seat usage, Journal, Off-The-Job, Timesheets and ILP to include ULN Number.

Learning Hub

• New fields have been added into the Scorecard Overview report

RPL

• Duration and visits will automatically be adjusted based on an applicant's skills assessment

FIXES

Eportfolio

• Re-submission tasks return to Archived Assessors

• Records per page drop down menu on Assessment Templates page

• BKSB Reform Assessments not being pulled across via the integration

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