Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


Help centre

Submit a ticket Log in

Software Update: Thursday 24th September 2020, 07:00-07:30 (GMT+1)

On Thursday morning, we're updating OneFile to release some new changes, improvements and fixes: 

LEARNING HUB

  • Multiple Web Content Accessibility (WCAG) improvements to make sure OneFile is accessible for everyone

EPORTFOLIO

  • Multiple Web Content Accessibility (WCAG) improvements to make sure OneFile is accessible for everyone
    • Gap analysis progress boxes now appear with a coloured border and a letter. A key at the top of the page explains the different colours and letter codes
    • Target Progress bars are now displayed as stripes to help differentate from actual progress on the Progress page
    • We’ve removed the Preview/Edit options from Resources. If you have edit permission, you’ll now see a tick box to edit each folder and file
    • Bulk delete files button appears on top right within the learner evidence icon
    • Unit Sampling icons now appear with a colour border and a letter. The key at the top of the page explains the different colours and letter codes
    • Removed colour options from HTML text editors
  • Journal will no longer appear within ILP after upgrading to Learning Journal

EPORTFOLIO API

  • Standards removed from a Framework Template are no longer assigned when calling the Assign Framework Template endpoint in the API
Login to post a comment