Reduced Support Availability: 22nd - 23rd April 2024

Just to let you know, our team is attending the OneFile all company meeting on 22nd and 23rd April 2024, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Feature change alert - New OneFile Login May 2024

From Wednesday 1st May 2024, we're we are updating the login process for all products. . More information on this change can be found here.

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Software Update: Thursday 10th September 2020, 07:00-07:30 (GMT+1)

On Thursday morning, we're updating OneFile to release some new changes, improvements and fixes:


RPL FUNDING CALCULATOR

FEATURES

  • Ability to edit an applicant’s details
  • Google Analytics
  • Allow employers and line managers to be optional when creating applications
  • Ability to edit employer and line manager details
  • Line managers can view their assigned application’s

BUG FIXES

  • Overlapping text in Comments modal
  • Invert the reduced funding percentage for funding calculator
  • Display message to user when an email address is in use when creating an applicant

UI UPDATES

  • New Line Manager home screen
  • UI improvements to the Funding Calculator setup
  • Update to Manage Employer’s table
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