Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


Help centre

Submit a ticket Log in

Software Update: Thursday 10th September 2020, 07:00-07:30 (GMT+1)

On Thursday morning, we're updating OneFile to release some new changes, improvements and fixes:


RPL FUNDING CALCULATOR

FEATURES

  • Ability to edit an applicant’s details
  • Google Analytics
  • Allow employers and line managers to be optional when creating applications
  • Ability to edit employer and line manager details
  • Line managers can view their assigned application’s

BUG FIXES

  • Overlapping text in Comments modal
  • Invert the reduced funding percentage for funding calculator
  • Display message to user when an email address is in use when creating an applicant

UI UPDATES

  • New Line Manager home screen
  • UI improvements to the Funding Calculator setup
  • Update to Manage Employer’s table
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