Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on our products on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.
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Thank you for your understanding.

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You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

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Software Update: Thursday 30th July 2020 - 07:00-07:30 (GMT+1)

On Thursday morning, we're updating OneFile to release some new features.  

NEW & IMPROVED 

Eportfolio

  • Multiple Web Content Accessibility (WCAG) improvements to make sure OneFile is accessible for everyone. WCAG is a set of requirements that ensures OneFile is accessible by everyone, regardless of age or disability
  • Timesheets included in portfolio download

Learning Journal 

  • Multiple Web Content Accessibility (WCAG) improvements to make sure OneFile is accessible for everyone. WCAG is a set of requirements that ensures OneFile is accessible by everyone, regardless of age or disability.

  • Warning message for Assessors and Employers improved when their learner’s standard isn’t scorecard compatible. 

Courses 

  • New setting to allow learners to view the answers once the quiz is complete

  • New settings to allow questions to be randomised and set a certain amount of questions being randomised 

 


Fixes

Eportfolio 

  • Trainee assessors can only view their own assessor observation forms



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