Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on our products on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.
Please make sure you are logged out of your account and have saved any work before this time.
Thank you for your understanding.

Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Submit a ticket Log in

Unscheduled Software Maintenance: Friday 24th July 2020 - 07:00-07:30 (GMT+1)

On Friday morning, we're updating OneFile to fix a few bugs. 

Download portfolio 

Learner portfolio download requests will now be ready to export 

Any current pending requests will automatically be processed.

Calendar subscriptions 

Invites will automatically appear in your personal calendar when you subscribe to your OneFile calendar.

Login to post a comment