Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com) version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play version 1.0.27

OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.

Software Update: Thursday 20th February 2020 - 07:00-07:30 (GMT)

Natasha Kennedy

started a topic about 5 years ago

We're updating OneFile!

On Thursday morning, we're updating OneFile to fix a few bugs and release some new features. Here's what will be included in the update:

Course builder - improvements and bug fixes

Ability to edit external links on published courses
Criteria can no longer be mapped to non-quiz pages
Fix – Unit Summary task is now generated on course completion

Eportfolio - improvements and bug fixes

Accessibility improvements to Tasks
Fix - User Managers can no longer see the pop-out-portfolio when viewing a learner

Software Update: Thursday 20th February 2020 - 07:00-07:30 (GMT)

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