Upcoming Software Update: Enrol and RPL

On Thursday, 4th June 2026, we’ll be rolling out a series of improvements to Enrol and RPL.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.

Action required: To avoid any data loss, make sure you're logged out and have saved all work before 7:00am.

Scheduled Maintenance Notice - Thursday, 4 June 2026

Scheduled maintenance will be carried out on Onefile this evening.
When: 21:00 - 21:30

During this time, Onefile will be temporarily unavailable.

What you need to do:
Please make sure you log out before 21:00, as any unsaved work may be lost. You’ll be able to log back in as soon as the maintenance is complete.

Thank you for your understanding. 

If you have any questions or require further information, please contact our Support team.

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My learners don't have the option to mark a entry as off the job

Overview

If learners are unable to mark a Learning Journal entry as Off‑The‑Job (OTJ), it is usually because the selected Timesheet Category has not been configured to allow OTJ recording. This setting must be enabled at Centre level.

Who Can Use This Feature?

This feature can be managed by the following user role:

  • Centre Manager

Steps

How to Enable Off‑The‑Job for a Timesheet Category

  1. Click Centre in the navigation menu.
  2. Click Look‑up Tables.
  3. Click Timesheet Categories.
  4. Click Create Timesheet Category if you are adding a new one, or:
  5. Click Edit next to the category you want to update.
  6. Tick the checkbox labelled OTJ.
  7. Click Save.

Tips & Notes

  • Learners will only see the OTJ option for categories where OTJ is enabled.
  • If OTJ is missing for some learners but not others, check which category they selected.
  • Timesheet categories can be customised further for mandatory OTJ or mandatory time logging.

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

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