Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


Help centre

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Allow selected employers access to resource files

  User Roles

This feature can be used by the following user roles:

  • Centre Manager with permissions
  • User Manager with permissions
  • Centre Monitor with permissions 
  • Assessor with permissions 
  • Trainee Assessor with permissions 
  • Employer with permissions 
  • Internal Quality Assurer with permissions 
  • Lead Internal Quality Assurer with permissions 
  • Observer with permissions

To allow selected employers access to resource folders, follow the steps below.

  1. Click Resources from the left navigation bar
  2. Click New Folder
  3. Click Only the following types of users can access this folder:
  4. Click Employer
  5. Click Specific employers
  6.  Click the Employers you wish to have access to the folder
  7. Click Save

Employers can be given individual access to folders by selecting the file, clicking the edit icon and following steps 3-7.


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