Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on RPL and Login on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.
Please make sure you are logged out of your account and have saved any work before this time.
Thank you for your understanding.

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.

Release Notes
Full details of the changes can be found here.  

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.


Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Submit a ticket Log in

Upload Resources

  User Roles

This feature can be used by the following user roles:

  • Centre Managers
  • User Manager
  • Centre Monitors
  • Internal Quality Assurer
  • Assessors

  Permissions

Manage resources 

To upload resources, follow the steps below: 

  1. Click Resources in the navigation menu
  2. Open the folder you want to upload the file to
  3. Click the Upload icon
  4. Select the file you wish to upload
  5. Click Upload

To create a link on the resources page, follow the steps below: 

  1. Click Resources in the navigation menu 
  2. Click Create Link 
  3. Paste the URL to the link 
  4. Enter Link Description (Optional) 
  5. Select Who Must Sign (Optional)
  6. Select Appeals Procedure (Optional) 
  7. Click Test 
  8. Click Create 


Please click here to view our supported file types.

Permissions

If you don't have permission to manage resources, you won't see checkboxes next to each file, nor will you see any of the icons to edit resources.

If you are uploading files into the "Centre Resources" folder (not a folder you have created yourself), you will have the following options:
  • Who must sign
    • When enabled, the users of the selected group are forced to sign to say they have read the document the next time they log in.
  • Appeals Procedure
    • When enabled, this document can be quickly accessed via a link at the bottom of the learner's homepage. Only one resource can be the Appeals Procedure, so untick this checkbox in the old appeals procedure file first, if uploading a new appeals procedure.

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