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Change the appeals procedure

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • User Manager
  • Centre Monitor
  • Internal Quality Assurer
  • Assessor
  • Employer
  • Observer

  Permissions

Manage resources 

If you've updated your appeals procedure, upload the new version by following the steps below:

  1. Click Resources in the navigation menu
  2. Change to Edit Mode, by selecting the Edit radio button
  3. Click the Upload File icon
  4. Click Choose File and browse for the new appeals procedure file 
  5. Enter File description
  6. Tick the boxes for any users who must sign the Appeals Procedure
  7. Tick This is the appeals procedure
  8. Click Upload 

Edit Radio Button

If the "Mode" radio buttons to edit or preview aren't visible, you don't have permissions to Manage Resources. Please contact a Centre Manager.

Now you can delete the old version of the appeals procedure by following the steps below:
  1. In Edit Mode, tick the checkbox of the original appeals procedure file
  2. Click the Edit icon
  3. Untick all boxes
  4. Click Save
  5. Tick the checkbox of the original appeals procedure file
  6. Click the Delete icon


J
Jade is the author of this solution article.

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