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Change the Appeals Procedure

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • User Manager
  • Centre Monitor
  • Internal Quality Assurer
  • Assessor
  • Employer
  • Observer


Manage resources 

If you've updated your appeals procedure, upload the new version by following the steps below:

  1. Click Resources in the navigation menu
  2. Click the Upload File icon
  3. Click Choose File and browse for the new appeals procedure file 
  4. Enter File description
  5. Tick the boxes for any users who must sign the Appeals Procedure
  6. Tick This is the appeals procedure
  7. Click Upload 
Now you can delete the old version of the appeals procedure by following the steps below:
  1. Click the Edit icon
  2. Untick all boxes
  3. Click Save
  4. Tick the checkbox of the original appeals procedure file
  5. Click the Delete icon

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