Software Update - Thursday 3rd April 2025

On Thursday, we're updating Engage, to introduce some new features and enhancements. 

New Features

• Learner Risk Increased / Decreased Flag

  Against learners, it will show whether the learner's risk has increased or decreased since the last refresh. 

  • The green arrow shows that the risk has decreased

  • The red shows an increase in risk.  

  • If no arrow is next to the learner, then the learner's risk has not changed.
    

• Learner Risk History

 Settings 

It is now possible to define the frequency for the learners history.  

Once this has been set. The History will be visible against the learners. 

• Activity Menu 

  There is now a new menu option, “Activities.”  This provides a full audit of the user's engagement with the module.

  The information can be downloaded into a CSV file for further reporting.

  Using the filters, a user can refine the activity report.  This can be based on 

  • User Type (Admin / User)

  • Activity Type (Users, Learners, Metrics, Interactions) 

  • Date Range 

These filters can be saved to the dashboard

Enhancements

Engage

• New Metric - Weeks Since Learner Completed a Journal 

  A new metric has been added to check the number of weeks since a learner logged a journal.  

  The existing metric has been relabelled - Weeks since a journal was last logged.  This will check whether an assessor or the learner logged the journal.

• Users

  Admin 

  It is now possible for an Admin user to see a hierarchy for a particular user.  

  They have the option to assign new users and also unassign any user.

  There is also the activity report for an individual user

• User 

  A “user role can now also see their hierarchy of users.  

  They will also see the activity report for each of these users.

These changes aren't guaranteed to be included in this update.  Any changes to the above planned updates will be communicated in this thread!

Please submit a ticket to our team here if you have any questions.