Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on RPL and Login on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.

Please make sure you are logged out of your account and have saved any work before this time.

Thank you for your understanding.

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.

Release Notes
Full details of the changes can be found here.

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.

Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Our newest mobile app update is now available, Grab your free download now! (version 1.0.25)

Jade Pimblott

started a topic 6 months ago

Our newest mobile app update is now available, Grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com) version 1.0.25

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play version 1.0.25

Enhancements

When an assessment is created, the OTJ checkbox is now set based on the Assessment Method.
The correct completion percentage is now displayed against outcomes in the GAP analysis.
The GAP analysis is now visible to learners.
Change the wording of the pass to the Learner button to make it it consistent across device sizes.

Fixes

The share button has been added to the burger menu on the evidence details page for all file types.
Improvements have been made to the syncing from the gallery so that the progress percentage is shown correctly during upload.
When attempting to sync an Assessment generated from an Assessment Template without inputting Feedback, a missing content error is thrown.