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Software Update: Thursday 12th December 2024

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Eportfolio: Off-The-Job not calculating correctly

Jade Pimblott
started a topic about 1 month ago

We’re currently aware of an issue where some learners Off-The-Job isn't calculating correctly.

There is currently no workaround.

Our Technology team are working to resolve this as soon as possible. 

Follow this post to receive updates on this issue being resolved.

  • Jade Pimblott
    said about 1 month ago

    I'm pleased to confirm this has now been resolved. 

    It may take some time for the calculations to update, however if you urgently need this data for inspection and EPA, please email Support@onefile.co.uk with the learners full name and we'll be able to assist.

  • P
    Paul Bolton
    said about 1 month ago

    This is still not fixed I have emailed you Jade

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