Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on RPL and Login on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.
Please make sure you are logged out of your account and have saved any work before this time.
Thank you for your understanding.

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.

Release Notes
Full details of the changes can be found here.  

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.


Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

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Software Update - Tracker: Friday 2nd August 2024

This month’s update includes some data visibility enhancements focused on the Apprenticeship Accountability Framework, alongside some validation and process updates to streamline data administration.


Achieving Learners

When achieving learners the Apprenticeship Contract record will be automatically updated to reflect the Achievement Date. This minimises the need to update multiple data points across the ILR record.


Accountability Framework Dashboard

All systems will have the new Apprenticeship Accountability Framework Dashboard added by default, providing an easy-to-use tool that highlights learners at risk of negatively impacting a provider’s top-line Accountability Framework statistics.


Updated Templates

We have made improvements to the behaviour of our template system when being used for unfunded Apprenticeships. We have also added the End Point Assessment Organisation, Training Price and Assessment Price fields to the template system.


Tracker Digital Enrolment

We have improved our applicant management process by adding the ability to restore previously deleted Applicant records, as well as standardising our terminology through the process both in the Tracker interface and also the PDFs that are created following the successful sign-up of a learner.

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