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Software Update: Thursday 25th July 2024

On Thursday, we're updating OneFile Enrol to introduce a fix.

Fixes 

Enrol

  • There was an issue when changing an employer key contact email address. This has now been resolved and we have taken this opportunity to enhance this area by providing a new modal to aid the user. There are now 3 options available - Change the whole key contact, Amend the contact name / role or amend the email address.

We have introduced a new modal window that appears whenever details about a key contact for an employer are amended.

When a User selects the pencil a new modal Is displayed


Create New Key Contact
This will remove the old key contact details and allow the user to create a completely new key contact
This will generate a new key chain
Any subsequent forms will be sent to this contact
Any existing forms will be automatically assigned to this new contact


Edit Current Contact Email
This will allow the user to only amend the old email address
This will generate a new key chain and user account
Any subsequent forms will be sent to this new account
Any learners assigned to the old account will be reassigned to this account


Edit Current Contact Name or Job Role
This will allow the user to amend the contact’s name
This will allow the user to amend the Job Role
This should only be used if the name or Job Role has errors.
This will Not change the keychain account


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