Scheduled Maintenance - Saturday 28th December 2024 7am - 8am

We will be migrating and upgrading our primary database server on Saturday 28th December 2024. This will require a maintenance window, during which services will be temporarily unavailable.

Click here for more information.

Please ensure your data is saved and you are logged out before 7am on 28th December. 


Software Update: Thursday 12th December 2024

On Thursday, we're updating OneFile Events and Enrol, to introduce some new enhancements and fixes.

Release notes can be found here.


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Solved

Error signing EPortfolio Reviews, Assessments, Unit summaries and creating users.

We're currently aware of an issue where same users are experiencing an error when signing Reviews, Assessments, Unit Summaries, leaving feedback and creating users.
Our Technology team are working to resolve this as soon as possible. Follow this post to receive updates on this issue being resolved.


1 person has this problem
  • I'm pleased to confirm this has now been resolved. We're really sorry for the inconvenience.

  • I still have a task reading as unsigned when it’s actually been signed off. Is there a way to resolve this? Kindest regards.
  • Hi Jennifer


    Our Support team will come back to you over email.


    KR

    Jade

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