Scheduled Maintenance - Saturday 28th December 2024 7am - 8am

We will be migrating and upgrading our primary database server on Saturday 28th December 2024. This will require a maintenance window, during which services will be temporarily unavailable.

Click here for more information.

Please ensure your data is saved and you are logged out before 7am on 28th December. 


Software Update: Thursday 12th December 2024

On Thursday, we're updating OneFile Events and Enrol, to introduce some new enhancements and fixes.

Release notes can be found here.


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Solved

Keychain login

We're currently aware of an issue impacting some users trying to log into their keychain with practice accounts allocated to them.

At the moment there is no current work around.
Our Technology team are working to resolve this as soon as possible.

  • I'm pleased to confirm this has now been resolved and all user are now able to login as expected.

    We're really sorry for the inconvenience caused this morning. 

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