Software Update: Wednesday 31st July 2024 7am - 7:30am

On Wednesday, we're updating OneFile Eportfolio, to introduce a new enhancement.  

Please ensure all data is saved and your Eportfolio account is logged out before 7am to avoid any data loss.

Release notes can be found here.


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Delay receiving OneFile emails

Livio Boateng
started a topic 5 months ago

We're currently aware of an issue where users are experiencing a delay in receiving emails from OneFile products. For example password reset emails. 
Our Technology team are working to resolve this as soon as possible. Follow this post to receive updates on this issue being resolved.

  • Livio Boateng
    said 5 months ago

    I'm pleased to confirm this has now been resolved.

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