Logging out update!

From Thursday 7th March 2024, we're making some small changes to how user accounts linked to a keychain log out. More information on logging out can be found here.

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Delay receiving OneFile emails

We're currently aware of an issue where users are experiencing a delay in receiving emails from OneFile products. For example password reset emails. 
Our Technology team are working to resolve this as soon as possible. Follow this post to receive updates on this issue being resolved.

  • I'm pleased to confirm this has now been resolved.

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