Merry Christmas from Onefile

Season's greetings from everyone at Onefile!

It’s been a very busy few weeks, but Christmas is nearly upon us. 

Click here to see our open hours.

We hope you have a wonderful break full of fun, food and festivities. 

Take care and have a Merry Christmas!

Eportfolio Mobile App Update

Our newest mobile app update is now available, Grab your free download now!

Apple App Store  (Version 1.0.17)➡️ OneFile Eportfolio App on the App Store (apple.com) 

Google Play Store (Version 1.0.18) ➡️ OneFile Eportfolio – Apps on Google Play 

Scheduled Maintenance - Saturday 28th December 2024 7am - 8am

Our services will be temporarily unavailable on Saturday 28th December 2024 due to scheduled maintenance. Thank you for your patience.

Click here for more information.

Please ensue your data is saved and you are logged out before 7am on 28th December. 

Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

Submit a ticket Log in

Software Update: Thursday 25th January 2024 7:00am - 7:30am

On Thursday, we're updating OneFile Eportfolio, Learning Hub and RPL to introduce some new enhancements and fixes. 

Please ensure all data is saved and you're logged out of Eportfolio before 7am.

Help guides:

How to switch to another product or account without logging out

Enhancements

Eportfolio

  • It is now possible to exclude feedback and comments, when requesting the showcase portfolio download. 
  • The Centre Manager option has been removed from the Group drop-down on the account page when accessed by a User Manager. The Centre Manager option is still available when the page is accessed by a Centre Manager.
  • You will now be able to switch to another product or account without logging out if they are linked to your keychain. Click here for more information:  How to switch to another product or account without logging out.

Learning Hub

  • To improve the performance of the learning journal, the check for clashing timesheet entries is now performed when clicking the Create button. If a clashing timesheet entry is found and linked, then click Create again to save the journal entry. 

RPL

  • It is now possible to archive a complete standard. It will only be possible to archive a standard that does not have any Active applications associated with it. 
  • It is now possible that an applicant can have the same email address as an employer line manager or a team member. The skills scan will appear on the main page when a user logs in as an applicant and an employer / tutor 
  • It is now possible to amend the Total Negotiated Price manually as part of the confirmation process. The price can be lower but not greater than the calculated TNP 
  • Additional costs can now be amended at individual Applicant level. 
  • There is now a new option on the Application Kebab Menu - "Activity" This option will display all activities for the applicant including :- Date the Application was sent, The Date the applicant logged in, Date Application started, Date Application Submitted, Date Changes Suggested 
  • Once an application has been completed it is now possible to see any of the comments entered against the completed record. A new section has been added "Finalised Application Details"
  • It is now possible to complete the Skills Scan using a mobile phone or tablet. The skills scan screens will automatically resize making the completion process easier.

Fixes

Eportfolio

  • The message displayed when clicking the Send Reminder action from a Review shows the created date rather than the actual date.
  • The new assessor is shown against timesheet records previously created by an archived assessor.
  • Change employer image is the wrong size on the review page.

RPL

  • There was a bug when clicking "resend" against an applicant it was sending the wrong email. This has now been resolved and the correct email is now sent
  • There was a bug that allowed users to complete an application without having a calculator attached. This is now no longer possible. A calculator needs to be assigned to complete the application.
  • There was a bug with the Archiving of an applicant, it would archive all applications for the same email address. This has now been fixed and the archive applicant only archives the highlighted record
  • Thanks for the recent update - some useful fixes and updates.

    BUT... the "switch account" option is evaluating really badly with our users! In less than 24h we've had over 50 queries asking for it to be reverted back to the old landing page.

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