Reduced Support Availability: 18th July 2024 from 12pm

Just to let you know, our team is attending the OneFile all company meeting on 18th July  2024 from 12pm, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

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Solved

Data Exports

We're currently aware of an issue where Data Exports haven't been updated.

At the moment there is no current work around. 

Our Technology team are working to resolve this as soon as possible. 

Follow this post to receive updates on this issue being resolved.

  • I'm pleased to confirm this has now been resolved. We're really sorry for the inconvenience caused this morning. 

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