Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on RPL and Login on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.
Please make sure you are logged out of your account and have saved any work before this time.
Thank you for your understanding.

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.

Release Notes
Full details of the changes can be found here.  

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.


Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Submit a ticket Log in

Software Update: Monday 8th January 2024 - EP Mobile App (Version 1.0.10)

We've rolled out a fresh version of our mobile app, this release is exclusive for iOS and Android users. Head to the App/Play store on your device to update! 

Enhancements 

  • It is now possible to set the review type when scheduling a new review from the mobile app. The review type will also be shown when editing an existing review.
    Only the customer data forms and sections assigned to the review type will be shown when editing a review.
  • The height of multi-line text boxes has been increased to make it easier to see larger amounts of text.
  • The height of customer data form labels has been increased to allow for larger amounts of text.
  • The height of custom data form sections has been increased to allow for larger section names.

Fixes 

  • When the name of a custom data form section is too long to fit in the header then it is displayed under the header.
  • Large images within custom data forms are not displayed correctly on reviews
  • The list of learners does not always display all of the learners until the user applies a filter. (Android users)
  • The date picker on a custom form cannot be set to a date in a previous year
Login to post a comment