Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on RPL and Login on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.
Please make sure you are logged out of your account and have saved any work before this time.
Thank you for your understanding.

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.

Release Notes
Full details of the changes can be found here.  

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.


Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

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Software Update: Thursday 20th July 2023

On Thursday, we're updating OneFile Eportfolio, to introduce some new enhancements and fixes. 

Enhancements

Eportfolio

  • When the Due Date of an Activity Task or Assessment within an Assessment Plan is changed, the Due Date of the generated Task will be automatically updated. The task will also be updated with any changes to the Learner Instructions / Details of Planned Assessment.
  • It is now possible to sort the list of Timesheet entries by the Date From.
  • Assessor User ID and Assessor Name are now populated for cancelled visit events in the VisitEvent.csv data export.
  • PDFs files stored in the Resources area can now be opened in a new browser tab rather than being downloaded. To control this behaviour a new setting "Open PDF file in a new tab" has been added to the "Downloads" section of the Centre setting page.

Fixes

Eportfolio

  • When importing a Word document into the supporting evidence text box, some of the spaces are removed from the text.
  • Delay in loading a portfolio page for Centre Managers and Monitors when there is a large number of learners in the learner dropdown.
  • Learners cannot be deleted if they have a break in learning.
  • When displaying clashing learning activities in the Learning Journal an hour is added to the start time.
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