Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on RPL and Login on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.
Please make sure you are logged out of your account and have saved any work before this time.
Thank you for your understanding.

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.

Release Notes
Full details of the changes can be found here.  

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.


Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

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Software update - Friday 5th May 2023

Jade Pimblott
started a topic over 2 years ago

On Friday, we're updating OneFile Enrol and RPL to release some fixes and enhancements. 

Fixes:

Enrol

  • There was an issue within Enrol if an invalid postcode was entered. This has now been resolved
  • There was an issue when trying to delete a learner. This has now been resolved
  • There was an issue that date fields when output in the PDF were showing in American Format. This has been fixed and they are now in UK date format

RPL

  • There was an issue with the PDF having blank sections. This has now been resolved 
  •  An issue in RPL has been resolved, where users were unable to delete a funding calculator due to a software bug. This issue has now been fixed. Users can now delete funding calculators without any errors

Enhancements: 

Enrol

  •  Tutors will now only be able to send forms to their learners from the Form Template page
  •  A flag has been added to a form to denote mandatory fields to aid users when completing forms 
  • When logged in as a tutor the list of learners displayed in the Learner page is restricted to show only their learners
  • it is now possible to assign a tutor against the leaner. The list of available tutors is based on the course of the learner
  • When logged in as a tutor the list of learners displayed in the "Review Forms" page will be restricted to only show their learners
  • It is now possible to assign an admin user to a learner
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