Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


Help centre

Submit a ticket Log in
  1. Home
  2. Forums
  3. OneFile Updates
  4. Software Updates

Software update - Friday 5th May 2023

Jade Pimblott
started a topic almost 2 years ago

On Friday, we're updating OneFile Enrol and RPL to release some fixes and enhancements. 

Fixes:

Enrol

  • There was an issue within Enrol if an invalid postcode was entered. This has now been resolved
  • There was an issue when trying to delete a learner. This has now been resolved
  • There was an issue that date fields when output in the PDF were showing in American Format. This has been fixed and they are now in UK date format

RPL

  • There was an issue with the PDF having blank sections. This has now been resolved 
  •  An issue in RPL has been resolved, where users were unable to delete a funding calculator due to a software bug. This issue has now been fixed. Users can now delete funding calculators without any errors

Enhancements: 

Enrol

  •  Tutors will now only be able to send forms to their learners from the Form Template page
  •  A flag has been added to a form to denote mandatory fields to aid users when completing forms 
  • When logged in as a tutor the list of learners displayed in the Learner page is restricted to show only their learners
  • it is now possible to assign a tutor against the leaner. The list of available tutors is based on the course of the learner
  • When logged in as a tutor the list of learners displayed in the "Review Forms" page will be restricted to only show their learners
  • It is now possible to assign an admin user to a learner
Login to post a comment
Topics in this forum
View all (174)