Software Update: Wednesday 31st July 2024 7am - 7:30am

On Wednesday, we're updating OneFile Eportfolio, to introduce a new enhancement.

Please ensure all data is saved and your Eportfolio account is logged out before 7am to avoid any data loss.

Release notes can be found here.

Solved

OneFile ePortfolio Blank Screen

Jade Pimblott

started a topic over 1 year ago

We're currently aware of some users receiving a blank screen on OneFile Eportfolio.

This is occurring sporadically for small number of users and our Technology team are currently resolve as quickly as possible.

We advise trying a different or incognito web browser as this has resolved the issue for some impacted users.

Follow this post to receive updates on this issue being resolved.

Jade Pimblott
said over 1 year ago

I'm pleased to confirm this issue has been resolved.
I'm really sorry for the inconvenience caused. If you have any questions, please reach out to our support team.