Software Update: Thursday 25th July 2024

On Thursday, we're updating OneFile Enrol to introduce a fix. 

There will be no product downtime. 

Release notes can be found here.


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Solved

OneFile ePortfolio Blank Screen

We're currently aware of some users receiving a blank screen on OneFile Eportfolio.  

This is occurring sporadically for small number of users and our Technology team are currently resolve as quickly as possible.

We advise trying a different or incognito web browser as this has resolved the issue for some impacted users.

Follow this post to receive updates on this issue being resolved.

  • I'm pleased to confirm this issue has been resolved.

    I'm really sorry for the inconvenience caused. If you have any questions, please reach out to our support team.

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